Privacy Policy

AYVAÉ is located at Industrieweg 2J, 3762 EK Soest, Netherlands.

We are responsible for the processing of personal data as described in this privacy policy.

For questions, please contact us at contact@ayvae.com.

AYVAÉ may collect personal data when you:

• Place an order
• Create an account
• Contact us
• Visit our website
• Subscribe to newsletters or promotions

Among other things, we may process the following data:

• First name and last name
• Address details
• Email address
• Phone number
• Payment details
• IP address
• Order history
• Browser and device data

We use personal data for:

• Processing and delivering orders
• Customer service and support
• Payment processing
• Fraud prevention and security
• Improving our website and services
• Marketing and newsletters (only if permitted)

AYVAÉ processes personal data only when legally permitted.

This happens, for example, based on consent, execution of an agreement, or legal obligations.

If you give consent, we may send emails with updates, promotions, or new collections.

You can unsubscribe at any time via the unsubscribe link at the bottom of the email.

AYVAÉ uses cookies and similar technologies to ensure the website functions properly.

Cookies can be used for analysis, shopping cart functionality, and marketing purposes.

By using our website, you agree to the use of cookies as described in this policy.

Payments are processed via secure payment providers.

AYVAÉ does not store full credit card or payment details.

AYVAÉ never sells personal data to third parties.

Data is only shared when necessary for:

• Shipping of orders
• Payment processing
• Technical support
• Legal obligations

Personal data is not stored longer than necessary.

Certain data may be stored longer due to fiscal or legal obligations.

AYVAÉ takes appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access.

Despite security measures, absolute security can never be fully guaranteed.

You have the right to:

• Access your data
• Correct your data
• Have your data deleted
• Object to processing
• Withdraw your consent
• File a complaint with the Dutch Data Protection Authority

Requests regarding personal data can be sent to contact@ayvae.com.

We may request additional verification before data is adjusted or deleted.

AYVAÉ does not knowingly collect data from individuals under 16 years of age without the consent of a parent or guardian.

Our website may contain links to external websites or social media.

AYVAÉ is not responsible for the privacy policies or content of external parties.

AYVAÉ reserves the right to use data to prevent fraud, abuse, or suspicious activities.

In case of suspected fraud, orders may be refused or canceled.

Certain technical services or systems may process data outside the Netherlands.

AYVAÉ ensures that this occurs in accordance with applicable privacy legislation.

AYVAÉ reserves the right to amend this privacy policy at any time.

The most recent version will always be published on the website.

Do you have questions about privacy or data processing?

Contact us at contact@ayvae.com.

AYVAÉ – Industrieweg 2J, 3762 EK Soest, Netherlands.